Fastest go-live guaranteed • Pan-India RegTech compliance • 30,000+ payroll records in 20 minutes
Automate, Integrate, and Scale Operations with Ease
Still tracking grievances through emails and ad-hoc conversations?
Faster, Fairer, and Fully Documented Grievance Handling
Standardise grievance intake, route cases to the right reviewers, maintain confidentiality, and track every step to closure—while keeping a complete, audit-ready record of actions and outcomes. Wallet HR helps HR teams resolve issues quickly, uphold fairness, and turn grievance data into actionable insights for a healthier workplace.
From Escalations and Delays to Structured, Transparent Resolutions
Many organisations still handle employee grievances through ad hoc emails, verbal complaints, or unclear escalation paths—leading to delays, missed follow-ups, and inconsistent outcomes. Wallet HR’s Grievance Management module brings every step into one secure, role-based workflow: employees can submit grievances under predefined categories, HR can route cases to the right authorities, track progress in real time, and maintain full confidentiality. With automated escalations, complete case histories, and actionable reporting, HR leaders can resolve issues faster, uphold fairness, and use insights to strengthen workplace culture and trust.
From Escalations and Delays to Structured, Transparent Resolutions
Many organisations still handle employee grievances through ad hoc emails, verbal complaints, or unclear escalation paths—leading to delays, missed follow-ups, and inconsistent outcomes. Wallet HR’s Grievance Management module brings every step into one secure, role-based workflow: employees can submit grievances under predefined categories, HR can route cases to the right authorities, track progress in real time, and maintain full confidentiality. With automated escalations, complete case histories, and actionable reporting, HR leaders can resolve issues faster, uphold fairness, and use insights to strengthen workplace culture and trust.
Centralised, Confidential, and Action-Driven Grievance Handling
Secure, Role-Based Submission
Allow employees to raise grievances under predefined categories via a secure portal, with the option to remain anonymous where policy permits.
Automated Routing and Escalation
Assign grievances to the right authority automatically based on category, and trigger escalations if resolution deadlines are missed.
Real-Time Tracking and Status Updates
Give HR and relevant stakeholders instant visibility into the status, ownership, and progress of each case.
Complete Case History and Documentation
Maintain a detailed, audit-ready record of every grievance, including submissions, communications, resolutions, and timelines.
Customisable Reporting and Analytics
Generate reports to identify recurring issues, track resolution performance, and highlight trends that require organisational action.
Ready to Transform
Your HR?
Let’s connect and explore how Wallet HR can help you streamline HR processes, simplify operations, and strengthen compliance—with solutions tailored to your business.
Build Trust, Drive Resolution, and Strengthen Workplace Culture
Encourage a Speak-Up Culture
Provide a safe, confidential channel for employees to voice concerns—boosting trust, transparency, and organisational credibility.
Resolve Issues Faster and Fairer
Automated routing, clear accountability, and deadline-driven workflows ensure grievances are addressed promptly and consistently.
Gain Insights to Prevent Recurring Problems
Use analytics to identify systemic issues, monitor resolution trends, and guide proactive interventions.
Consolidate Employee Data Across the Lifecycle
Keep a complete, time-stamped record of all grievances to demonstrate adherence to legal, policy, and industry requirements.
Integrate into the Hire-to-Exit Lifecycle
Link grievance handling with other HR functions to address concerns in context—whether they arise during onboarding, daily operations, or offboarding.
Ready to Modernise How You Handle Employee Grievances?
See how Wallet HR’s Grievance Management module streamlines the entire resolution process—from confidential submissions and automated escalations to real-time tracking and analytics. Experience how you can improve trust, reduce resolution time, and uncover insights that strengthen workplace culture—all from one secure, integrated platform.
Customer Success Stories
See how organizations like yours have transformed their HR operations with Wallet HR
We deployed all Wallet HR modules across 45 locations. The team delivered with remarkable speed and insight, achieving complete HR automation that now saves us over 7% of our annual turnover. Delighted to have chosen Wallet HR.
Auto Ancillary Company
HR Head
Its intuitive UI, dynamic functionality, and robust technology made us choose Wallet HR over other products in the market. Earlier, we manually amended attendance data before payroll; now everything is automated, saving significant time and effort in validation. Truly a game-changer.
Leading Hospitality Firm
IT Head
We’re amazed by Wallet HR’s domain understanding and configuration capabilities. The team resolved all our issues without any customisation, making it a powerful tool that streamlines our organisational processes with ease.
Leading Hospitality Firm
HR Manager
